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Alive! Parent & Family Info

Parent & family resources

You naturally want to help your student make a smooth transition to WSU and find success—and we’re dedicated to helping you do that. And because this is a time of transition for everyone involved, Alive! Orientation also aims to help the entire family.

This is one reason why parents and guests attend their own separate Alive! activities. This helps students and their supporters begin to settle into their new roles—and helps us provide information and support tailored to your specific questions and concerns.

So while your students are focusing on what they need to know, you can focus on what you need to know to support them.

Resources for you

WSU network access

Parents and legal guardians are welcome to make their own WSU network accounts. Here’s brief overview of how to do it.

Make a WSU Friend Account

To access billing information or make electronic payments, you’ll need a Friend Account. You can create one for yourself or have your student create one for you.

Set up a WSU friend ID

Access to student account

All WSU student information belongs to the student and is protected by law. If you need to view your student’s information, ask your student to grant third-party access. Your student can choose what you’ll have access to (e.g., account balances, financial aid, class schedules, grades, etc.).

Set up third-party access

Parent and family newsletter

The monthly parent and family newsletter covers timely topics, upcoming deadlines, and resources for you and your student.

Sign up to have the newsletter delivered by email — make sure you don’t miss a single thing.

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Resources for your student

Academic success

Check the academic calendar to find out when classes start, when finals end, and more.

Academic calendar

The Cougar Success website is a one-stop guide to resources you and your student can use to ensure academic and personal success at WSU.

Cougar Success resources

The Academic Success and Career Center (ASCC) helps students find a major, explore career paths, locate jobs and internships, and get tutoring support.

Contact the ASCC

Health & safety

Cougar Health Services

Cougar Health Services, located in the Washington Building on campus, offers a full range of outpatient care: walk-in urgent care, immunizations, doctor visits, and mental health counseling.

For life-threatening emergencies or hospital care, students will go to Pullman Regional Hospital.

The Access Center

The Access Center provides accommodations to students with disabilities, psychological or medical conditions, and temporary injuries that limit their access to the WSU environment.

Campus safety

Get alerts and warnings for the Pullman campus. You can sign up to be notified by phone or text through your myWSU account.

WSU alerts

Most crime is committed as a result of opportunity, so the best prevention is to eliminate opportunities.

  1. Keep the doors to your residence, including residence hall rooms, locked at all times.
  2. Limit or restrict access to your living area.
  3. Lock up wallets, purses, jewelry, cameras, and other valuables.
  4. Report suspicious people or activities when you see them.
  5. Report safety hazards, unsafe lighting, and defective equipment.
  6. Avoid walking alone at night. Let people know where you’re going.
  7. Plan your walk by choosing a safe, well lit, and populated route.
  8. Be aware of your surroundings. Know where you are and where you’re going. Know what to expect.
  9. Get to know your roommates and neighbors. Encourage checking on each other often.

Safety resource guide